Return & Refund Policy - Transparency at Your Fingertips
Navigate your shopping experience with confidence! This document outlines our comprehensive Return & Refund Policy, ensuring you're fully informed every step of the way. By placing an order with Panay Asian, you're agreeing to the terms detailed here, alongside our unwavering commitment to your privacy.
Our Commitment to Quality and Service
At Panay Asian, we take pride in offering exceptional products, meticulously inspected and carefully packaged to bring you authentic Asian flavors and culinary traditions. While we strive for perfection, unforeseen circumstances such as inventory discrepancies or quality concerns may occasionally lead to order cancellations. Should this occur, you will be promptly notified.
Order Policy & Disclaimers - Shop with Confidence!
We've streamlined our order policies to ensure a smooth and transparent shopping experience. Here’s what you can expect:
Quality Assurance: Every order receives a rigorous quality check before shipment.
Cancellation Window: Cancel your order before processing to receive a full refund.
Dedicated Support: Our team is available to address any questions or concerns.
Please note, while we ensure your package leaves our hands in perfect condition, we are not responsible for damage during transit. However, our support team is here to help resolve any issues you might have.
Important Considerations
Final Sale: All sales are final; no returns are accepted on.
No return will be issued upon damaging the products.
No refund
No Exchange
Note: Contact us if you have any concern regarding our products. Our team are ready to answer your questions.